Mid Delta Community Services MDCS Helena Utility Assistance

About this LIHWAP program in Helena, AR

Area Served:

Lee, Monroe, Phillips, Prairie.

The Arkansas Community Action Agency (CAA) offers opportunities for low- and middle-income Arkansans to improve their family stability and self-supports.

Low-income people have the opportunity to be engaged members of their communities through volunteering and other civic activities.

People with disabilities and the elderly are provided with support and emergency services that help them maintain an independent living status.

Infants, children, and young people are provided with development services so that they can make full use of their potential.

The Arkansas CAA partners with a network of community partners to provide opportunities for families to improve living conditions in low-income communities.
Services provided:



Energy Efficiency and Utility Assistance Programs


Utility costs for low-income households consume a significant amount of their monthly income.

The increased energy efficiency of these households not only reduces their running costs but also their energy consumption.

LIHEAP



The Arkansas Community Action Agency provides utility assistance to low-income families through the federally funded Low-Income Families Energy Assistance Program (LIHEAP).
This program operates on a first-come, first-served basis.

The funding is limited.

LIHEAP regular assistance program

They provide the payment of a fixed benefit based on monthly income and household size.


Revenue guidelines are revised annually.

Generally, LIHEAP services are paid directly to utilities on behalf of the applicant.


Qualified families may receive assistance once per program.
LIHEAP Crisis Intervention Program
Provides assistance to low-income households to avoid disconnection or to restore service after disconnection.

Government policy sets the maximum amount of support available per household.

Benefits are paid directly to the utility companies.

Eligible families may receive assistance once per plan.

A copy of the closing notice is required.

Information needed:

- Proof of residence



- Proof of income for all family members and for all sources received in the month prior to the request for assistance

Proof of income may include:

- Copies of checkbooks with full-time, part-time, or self-employed wage before tax


- Statement by the Department of Employment Security for all unemployed adults


- Statement of the Office of Child Support Enforcement, if one or more natural parents are not at home


- A copy of the reward letter or bank statement showing automatic deposits for Social Security, SSI, Veterans Administration, or other pension or disability payments

- Complete information for all family members (names, dates of birth, social security numbers)

- Copy of the electricity bill

Customers who receive benefits from LIHEAP, SNAP, SSI, and TANF are considered Categorically Eligible, which means they automatically qualify for LIHWAP benefits.

• Lease agreement (if water is included in your rent)
• Copies of most recent water utility bills
• Proof of income
• Social Security card
• Proof of identity
Documents needed to apply

because your bill is past due, you may be eligible.
If your water or wastewater services have been cut off or if your services are in danger of being cut off

repay. Eligible households can receive a one-time benefit of up to $2,000.
water bills or who are at risk of losing water service at their home. LIHWAP is a grant you do not have to
The Low-Income Household Water Assistance Program is an emergency program to help families with overdue

Apply online or by phone 888-985-6441.

Arkansas LIHWAP